Touch ID is Apple's fingerprint authentication technology. The Bendigo Bank app supports Touch ID and Face ID for Apple devices, and Fingerprint Login for Android devices. This is required for four-digit PIN to function.īiometric authentication allows you to use physical characteristics, like your fingerprint, to prove your identity. Please log in with your Access ID to set up a new four-digit PIN.” after using your four-digit PIN, check your device settings to see if automatic date and time is on. If you receive the error message “You are no longer registered for this service. For example, if you enter your four-digit PIN incorrectly on one device, you will only have two more attempts to enter it correctly on a different device before your four-digit PIN will be locked. Three incorrect attempts in a row will lock your four-digit PIN, regardless of which device you use. You have three chances to log in using your four-digit PIN. You can also remove four-digit PIN from a device by selecting Deregister device. The name and last date and time you logged into e-banking on each device will be displayed. Select the Settings tile (found in the More menu in the Bendigo Bank app).To view a list of devices you have set up four-digit PIN on: Select Continue and follow the prompts to either replace your four-digit PIN or continue using your existing four-digit PIN. If you have deleted and re-installed the Bendigo Bank app on a device that had four-digit PIN set up, you will receive an Existing Four-digit PIN message. If you are locked out of e-banking, you must reset your e-banking password before you can use your four-digit PIN. To reset your four-digit PIN after you have logged in: If you forget your four-digit PIN, you can still log in to the Bendigo Bank app using your Access ID, password, and (if required) your security token. You will not be able to use biometrics (Touch ID, Face ID, or Fingerprint Login) until you have logged in to the Bendigo Bank app using your new four-digit PIN on each device. Changing your four-digit PINĬhanging your four-digit PIN will update all devices you have set up four-digit PIN on. The app is designed to reject simple number sequences e.g. If you are trying to set up a four-digit PIN and the app will not accept it, you may be entering a sequence of numbers that is too easy to guess. You will be prompted to set up a four-digit PIN the first time you use the Bendigo Bank app. The four-digit PIN is shared, meaning you must use the same four-digit PIN on each device. Four-digit PIN is a Bendigo Bank app feature that makes logging in quick and easy.įour-digit PIN can be used on up to three devices per Access ID.
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